Shipping & Returns

Where we ship

We currently ship to addresses within the United States only. International shipping is not available yet.

Made to order

Every hoodie is printed after you place your order, then shipped. Your total delivery time has two parts:

Step Typical time
1. Production (printing and packing) 2–7 business days after your order is sent to production
2. Shipping (Standard, US) 2–5 business days after it ships

These are estimates, not guarantees. Holidays, busy periods and carrier delays can make them longer. You’ll get tracking by email once your order ships.

Shipping cost

Shipping is paid by the customer and calculated at checkout.

Returns and exchanges

Because each hoodie is made to order, we do not accept returns or exchanges for an incorrectly selected size or color, or a change of mind. Please check the Size Guide before ordering.

Damaged, defective or misprinted items

If your hoodie arrives damaged, defective or misprinted, email support@sixone7.com within 30 calendar days of delivery with your order number and clear photos of the issue. Once we verify it, we’ll arrange a replacement at no additional cost or a refund to your original payment method. You don’t need to send the item back for an approved claim.

Contact

Email support@sixone7.com with your order number. More answers in the FAQ.